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Customers and Solutions

Our information, software, and services provide professionals with the information they need to make critical decisions with confidence. Our innovative solutions help our customers provide better healthcare, improve the way we do business, navigate change and complexity, and build smarter legal systems—ultimately creating a better future for all.

We constantly aim to deliver higher quality products and services that
help improve workflows and reduce dependency on natural resources. We continually cooperate with our customers to understand their needs, and design products and services that meet them. Our solutions help professionals in industries where you have to be right. Our customers in turn are enabled to add more value to society at large by using our products.

Products with Impact

In 2015 Wolters Kluwer introduced the Product Impact Portfolio as a framework for inspiring sustainable innovation.

The 2016 acquisition of Enablon, a leading EHSS and Risk Management software provider, is fully in line with our innovation-driven sustainability strategy and expanded our Product Impact Portfolio. Users rely on Enablon solutions to manage their environmental and social performance, minimize risks, and improve profitability.

Driven by Innovation

We achieve high customer satisfaction levels by putting sustainability at the heart of our product development. This drives improvements in the quality, time, and resource efficiency of our solutions. Our innovation-driven sustainability strategy fits within each aspect of our strategy: Growing Our Value. Greater innovation will allow us to expand into new markets with greater ease. It will also drive greater efficiency and engagement internally, while being at the heart of creating expert solutions – and value – for our customers.

Wolters Kluwer invests between 8-10% of annual revenues in product innovation every year. We integrate various elements into our business processes that spark new ideas and drive innovation, as well as investing in innovation labs and internal innovation programs and contests.